The learning curve is very steep, which complicates the hiring process for temporary employees (cause they never get to the point of mastery and efficiency with the software), and there is no way to edit out which functions to "see" on your screen.
#Tessitura pro software software
It costs a fortune to leave it and organizations still have this challenge of ticketing tied to fund raising.ġ) This software is WAY too complicated for the average theater. When I came on board, the previous development person really used Tessitura as a storage unit and did all the fund raising in Excel and Word.Īnd from a NPO business perspective, once you commit to this software, extraction is basically a blackmail. Tessitura is enormously complex, just to get acknowledgements out is a lot of busy work. You can't go into the account, but it becomes readily apparent our prospects and donors are being hit on all the time by all the same organizations. However, all organizations can see who has who in their database. This company then went out and sold it's software services to other performance art organizations as far away as Los Angeles. It's a clever use of the software and a business structure. In our town, NPO's had to group together, in one building, where they created a new company that specializes in Tessitura software management. It's confusing, user abusive and extraordinarily expensive. This is a ticketing software with a CRM work-around built in.
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